Return & Refund Policy

Last updated: April 2026

Overview

Due to the nature of our handcrafted and personal care products, all sales are final.

Returns & Exchanges

We do not accept returns or exchanges for:

• Opened or used products

• Change of mind

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 5 days of delivery at:

returns@serenitybliss-obky.com

Include your order number and photos of the issue.

Resolution

We will gladly offer a replacement or refund for:

• Damaged items

• Incorrect items